1. Web-purchased and online shop purchased item(s) may be returned for exchange or store credit within 7 days (excluding shipping charges). Customer is responsible for return shipping charges and insurance.

2. Returned items must be in original, undamaged condition and must be accompanied by the original receipt and original gift box.

3. A service charge will apply to any item that was sized or altered to the customer's specifications.

4. There are no returns or exchanges on any custom-made or specially ordered item.

5. All shipping costs are shown excluding additional taxes and duties. We do not cover these fees.